Privacy Policy
Effective date: October 29, 2026
Who we are
This website is operated by Lowes Landscaping Ltd., Edmonton, Alberta. You can reach us at our Contact page.
We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
What we collect
When you contact us by phone, by email or through a form on this website, we collect the details you choose to share, such as your name, phone number, email address and your message.
Why we use it
We use this information to respond to you and to provide the service you ask about. We do not sell personal information.
Who processes it
A message sent through this website is emailed to our business inbox, and a copy may be stored in the website's database. The companies that host and maintain this website and deliver its email process this information only to provide those services to us. Some of them may store or process information outside Canada, where it may be subject to the laws of that country.
Cookies, analytics and your choices
With your permission, this website uses analytics loaded through Google Tag Manager or Google's site tag. Google Analytics tells us how the site is used: for example, which pages are viewed, how visitors found the site, the type of device and browser, approximate location (city level, worked out from the IP address), and whether a phone link was tapped or a form was sent.
These tools set cookies (for Google Analytics _ga and _ga_<ID>, up to 2 years). They do not run until you accept analytics cookies in the cookie banner, and you can change your choice at any time from the cookie settings link at the bottom of every page. Your choice is stored in a cookie named meu_consent for 12 months. Google process this information for us as service providers and may process it outside Canada. We do not use advertising cookies. You can also block or delete cookies in your browser settings. Our hosting and security services may set cookies that are strictly necessary to deliver the website and protect it from abuse.
How long we keep it
We keep personal information only as long as we need it for the purposes above, or as required by law.
How we protect it
The website uses a secure (HTTPS) connection, and access to the information you send is limited to the people who need it.
Your choices
You can ask to see or correct the personal information we hold about you, or ask us to delete it, using the contact details above. If you have a concern about how we handle your information, please contact us first. You can also contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.
Changes
We may update this policy. The effective date above shows when it last changed.